After Sales

After Sales Services

Al Shirawi Enterprises LLC has been supporting customers in UAE to meet their after-sales service need, for over 40 years. The technical knowledge, local know-how and relevant experience is distinguishing attribute of our customer service, which is regarded & rated by our customers highly. Our focus is to update the technical and diagnostics skills of our technical consultants along with our facilities with the latest equipment to ensure best serviceability.

Dubai

Al Shirawi Enterprises
Tel.: +971 4 371 8585
Fax: +971 4 338 9559
Dubai, UAE

DIP 2

Al Shirawi Enterprises
Tel.: +971 4 371 8585
Fax: +971 4 338 9559
Dubai Investment Park 2,
Dubai, UAE

Abu Dhabi

Al Shirawi Enterprises
Tel.: +971 2 551 3613,
Fax: +971 2 550 7863
Abu Dhabi, UAE

Sharjah

Al Shirawi Enterprises
Tel.: +971 6 542 9881
Fax: +971 6 542 9882
Sharjah, UAE

Ras Al Khaimah

Al Shirawi Enterprises
Tel.: +971 7 223 9069
Fax: +971 7 223 9068
Ras Al Khaimah, UAE

Dubai
DIP 2
Abu Dhabi
Sharjah
Ras Al Khaimah

SALIENT FEATURES

  • Factory trained and certified technicians, carrying out correct diagnosis and repair
  • Online manufacturer’s service guidance accessibility
  • 24-hour emergency assistance
  • Mobile service units in operation
  • Annual Maintenance Service Contracts and other Customized Offerings
  • Fleet Management Services to improve productivity & operational efficiency and to have complete control of their assets

With showrooms and workshops located in Dubai, Abu Dhabi, Sharjah and RAK. You are not too far from an   ASE parts and service location for your SCANIA, CASE, STILL, MANITOU, KIRLOSKAR, CARRIER TRANSICOLD parts and services. You can always count on obtaining both assistance and professional advice – quickly and efficiently.

In addition, Al Shirawi maintains the fleet of mobile workshops and service vans service your requirements on call anywhere in the UAE 24X7. ASE supports all products with preventive and maintenance agreements, menu priced servicing and repairs, re-man programs and attractively priced service packages.

Service Support also offers a truck and bus body repair Centre and Repainting services.

SERVICE

Right Service Starts with right advice. Customer’s Overall Operation profitability of machine is our goal.

We provide the finest of maintenance services within a time frame that defies expectation, tailored to meet your convenience. Every machine requires service and repairs during its lifecycle to maintain peak performance and reliability. Planned downtime for service and repairs minimizes standstills, helps extend service intervals, and saves time and money. The Al Shirawi Service Team is here to serve your business and can be made available to suit your requirement wherever and whenever you need us, 24/7. The key to the quality of our after-sales service is our competent and well staffed strength of technicians and engineers , who are ready to attend calls anywhere, anytime.

Our technicians are highly experienced professionals, they are backed by the very latest in diagnostic technologies and .The Company has continually updated the technical capability of the facilities. This translates to a host of benefits for our Customers:

  • Our technicians and professional mechanics give you a clear picture of the problem
  • Get the best advice the best options to fix the problem
  • Replace only those parts which are required and recommended by the Principal service guidelines.
  • Knowledgeable repairs help in not damaging other Parts , electrical and mechanical circuits.
  • Use Genuine Parts supplied by the Manufacturers which enable to maintain the Principal’s manufactured Product -Quality
SCANIA Service Center
Workshop Facility in Ras Al Khaimah for SCANIA, Gensets , Carrier Transicold
Carrier Transport Refrigeration Service Centre
CE Service Facility at DIP, Dubai
Engine shop and Service Centre for Power Gensets from SCANIA, Kirloskar and AJ Power
MH: Tire retreading and replacement
Parts Distribution – Sharjah Branch
Genuine Parts Counter, Sharjah
Parts Distribution – Ras Al Khaimah Branch
Genuine Parts Counter, Ras Al Khaimah
Parts Distribution – Abu Dhabi Branch
Genuine Parts Sales Counter, Abu Dhabi
Genuine Spare Parts Warehouse in Dubai

PARTS

At Al Shirawi Enterprises, Customer Satisfaction is our number one priority, and our Parts Department aims to achieve this by helping you to maximise your up time. We supply only genuine parts, ensuring longer life, better performance and safety. Our parts warehouse and logistics infrastructure has been designed on hub and spoke model concept i.e. Central warehouse based in DIP 2 is the hub and it feeds parts to all branches in Dubai, Sharjah, RAK  and Abu Dhabi. We have Spare parts delivery service at the field and customer’s warehouse or workshop , as per requirement . Our goal is high Up Time of Machines and Equipments supplied by us and that is ensured through Genuine Parts and Genuine Service, provided by our highly competent technicains. It increase the life of your vehicle, reduce risks, inprove the residual value and give you the most value for money.

BODY SHOP

Multibrand Refurbishment and Mechanical Repair Center.

We Specialize in

  • Refurbishment and accident repairs for all brands of Trucks, Trailers and all types of construction and heavy equipment
  • We undertake all types of processing of accident claims through all major Insurance companies in UAE for all types of Trucks, Trailers, Tankers, heavy and construction equipment
  • Chassis repairs with hydraulic assisted chassis repair system for all brands of Trucks, Trailers and heavy equipment
  • Modifications/Retro fitments jobs for Fuel Tankers and Trucks as per the customer requirements
  • Preventive Maintenance and diagnostics jobs for all brands of Trucks, Trailers and Tankers
  • Upgradation and Maintenance jobs for Hydrant fuel Dispensers and Refuelers
  • Refurbishment Jobs for all types of Tankers such as Fuel Tankers, Sulphur Tankers and Cryogenic Tanks
  • Fabrication and Refurbishment jobs for Outside Broadcast Vans (OB VAN)
  • Refurbishment Jobs for Oil well Interventions Machines
  • Accident repairs and Modification jobs for Cryogenic Tanks
    • We undertake onsite inspection
    • Recovery facility available for the recovery of all types of commercial vehicles and equipment
Refurbished Aircraft Fuel Dispenser Repairs in UAE
Inhouse Manufactured Hydrant Coupler
Refurbished Sulphur Tanker Repairs in UAE
Refurbishment of Truck Mounted Waste Compactors repairs in UAE
Accident Repair and fabrication Facility Bodyshop
Bosch Diesel Fuel Injection System Service Centre
Turbochargers
Fuel Injection Pumps
Diesel Fuel Injector

BOSCH DIESEL SERVICE

For all your Diesel Fuel Injection Repair Needs

Bosch Diagnostic Equipment and state of the art testing facility to undertake repair of modern technology:

  • Fuel Injection Pumps
    • Common rail CP1, CP2, CP3, HPO, CRI, VP44, UP, UI HEUI, STC, DPA, etc
    • Bosch, Zexel, Mico, Stanadyne, Delphi, Denso, Motopal, CAT, Cummins etc.
  • Turbochargers
    • Garrett, Holset, KK, Switzer, Komatsu, CAT, etc.
  • We Offer:
    • Diagnosis and Repair by highly trained and experienced technicians.
    • Collection and Delivery:
      • UAE : Daily Van Service
      • Overseas : Courier Service
    • Six months Warranty on all replaced parts and Labour.
    • Rebuild/Exchange program for injector pumps and turbocharger.
    • Competitive prices.
    • Special Price for annual contracts.
    • Extended opening hours based on customer requirements.

MECHANICAL & ELECTRICAL REPAIR SHOP

Mechanical & Electrical Division

AI Shirawi Enterprises M&E Division located in Al Quoz, Dubai & Musaffa Abu Dhabi has fully operational workshop with well-trained technicians allowing us to provide our customers with the capability to offer compete refurbishment of motors. Alternators vibrators transformer and submersible pump repairs.

Past eight years we have established ourselves as a leading specialist in rewinding of AC & DC motors, generators, transformers, We have well experienced technicians dedicated for breakdown assistance and repair works using the latest techniques to tackle even the most complicated & sophisticated jobs.

Our services

  • Rewinding and overhauling of all AC & DC motors
  • Rewinding and overhauling of alternators up to 2.5 MW
  • Armature rewinding
  • Stator core rebuilding
  • Dynamic balancing up to 2.5 ton
  • Vibration testing and analysis
  • Overhaul of all types of generators
  • On site laser alignment
  • Industrial and offshore Installation and preventive maintenance contracts
  • Generator repair and maintenance
  • Generator control panels including synchronization
  • 24×7 breakdown assistance
  • pick & drop facility for the product
  • On-time delivery
Mechanical & Electrical Repair Service Centre